WEBSITE PRIVACY POLICY

(Updated March 06, 2017)

This website privacy policy identifies the type of information nestCARE, Inc., its affiliates and service providers (collectively, “nestCARE”) may collect from visitors of the www.mynest.care website (the “Site”) and how nestCARE uses this information.  Your use of the Site is also governed by the Terms and Conditions.  If you have any questions about this policy or the manner in which nestCARE uses personal information, we encourage you to contact us at info@mynest.care.

Use of Customer Information

nestCARE respects the privacy of its visitors and takes steps to prevent unauthorized disclosure of information to third parties.  “Customer Information” includes any and all information received by nestCARE from visitors to the Site.  nestCARE may store this information to enable it to fulfill orders or to improve the level of service to its Customers.  Unless required by law or by court order, nestCARE will not disclose, share or sell any customer information to any other third party without your prior authorization.

Information Collected by nestCARE

“Personal Information” means information that nestCARE can use to identify or contact you, such as your name, address, telephone number or e‑mail address.  You are responsible for ensuring the accuracy of the Personal Information that you submit to nestCARE.  Inaccurate information will affect your experience when using the Site and nestCARE’s ability to contact you as described in this Privacy Policy.  A purpose of the Site is to collect information from customers and potential customers for certain products and services sold by nestCARE.  Throughout the Site are forms that request information from you. These forms typically ask for contact information (such as name, mailing address and e‑mail address), membership information (login and password)‑‑information required to process your order and ship products to you.  The provision of such information by you is entirely voluntary.  You may request that nestCARE delete any Personal Information it may have on file at any time by contacting nestCARE.  In certain cases, nestCARE, may forward purchasing and shipping information to vendors who ship products or provide services directly to consumers.  Personal Information created using the Site and submitted to nestCARE is provided on a non-confidential, non-proprietary basis and may be used by nestCARE as set forth in the Terms of Use Agreement.

Newsletters & E‑mails to You

At registration and at various times as you use the Site, you will be given the option of providing nestCARE with Personal Information in order to receive recurring informational and/or promotional newsletters via e‑mail from nestCARE and/or directly from third parties.  If you sign up for one of nestCARE’s newsletters on a third-party site, the site will provide nestCARE with your Personal Information and we may use that information as described in this Privacy Policy as though you had provided it directly to nestCARE.

When you sign up for any nestCARE e‑mail newsletters on the Site or at any time, you can choose to opt out of receiving additional promotional newsletters from nestCARE.

Market Research

From time to time, nestCARE may conduct online research surveys through e‑mail invitations, pop‑up surveys or other methodologies.  When participating in a survey, nestCARE may ask you to enter Personal Information.  The Personal Information you submit in a survey may be used by nestCARE for research and measurement purposes, including measuring the effectiveness of Site content, advertising or other programs.  When nestCARE’s market research surveys collect Personal Information, we will not knowingly accept participants who are under the age of 18.

Blogs and Other Public Forums

nestCARE features several community areas and other public forums where users with similar interests can share information.  These community areas and public forums are open to the public and should not be considered private.

Any information (including Personal Information) you share in any Site community area, public forum, posting or online discussion is by design open to the public and is not private.  You should think carefully before posting any Personal Information in any public forum.  What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorized purposes.  As with any public forum on any site, the information you post may also show up in third-party search engines.

If you mistakenly post Personal Information on the public areas of the Site and would like it removed, you can send us an e‑mail to request that we remove it by using the Contact Us link on the Site.  In some cases, we may not be able to remove your Personal Information.

E‑mails You Send to nestCARE

This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to nestCARE by e‑mail.  If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an e‑mail to nestCARE.

Non-Personal Information

nestCARE collects Non-Personal Information about your use of the Site.  “Non-Personal Information” means information that we cannot use to identify or contact you.  We may also acquire Non-Personal Information about our users from external sources.

IP Address Logging

nestCARE’s web servers collect domain names and/or IP addresses of users to measure what pages and features are accessed by nestCare’s visitors.  nestCARE may use software to collect and analyze this information.  This information helps nestCare administer the Site, improve content and gather broad demographic information for aggregate use.  nestCARE may link IP addresses to personally identifiable information submitted to nestCARE.  This information is used to verify whether a visitor has opted in to receiving additional information from nestCARE.

How Information Collected About You Is Used

Information collected by nestCARE about you may be used by nestCARE to:

  • administer your account,
  • provide you with access to particular products and services,
  • respond to inquiries you send to nestCare and to send you communications about the Site or nestCARE services,
  • obtain your feedback about the nestCARE Site or our products or services,
  • statistically analyze user behavior and activity including how frequently areas of the Site are visited and how many e‑mails are received and opened,
  • provide you with more relevant content or advertising both on the Site and on other websites that you visit after you leave the Site;
  • conduct research activities;
  • send you personalized e‑mails or secure electronic messages pertaining to your interests, including news, announcements, reminders and opportunities from nestCARE; or
  • send you relevant offers and informational materials on behalf of our sponsors pertaining to your interests.

nestCARE may combine your Personal Information and Non-Personal Information, and may combine this information with information from external sources.

Research and Measurement Activities

Information that nestCARE collects about you may be combined by nestCARE with other information available to nestCARE through third parties for research purposes, including analyzing the effectiveness of content, advertising or programs.  This information from other sources may include age, gender, demographic, geographic, personal interests, product purchase activity or other information.  nestCARE may report aggregate information, which is not able to be identified back to an individual user of the Site, to nestCARE’s current or prospective advertisers and other business partners.  nestCARE does not sell or share any Personal Information with any third parties, except that contractors performing services on nestCARE’s behalf may be provided access to Personal Information when performing these services.  These contractors agree not to use this information for any purpose other than performing services on nestCARE’s behalf.

With Whom Does nestCARE Share Your Information?

Except as described in this Privacy Policy or as specifically agreed to by you, nestCARE will not disclose any Personal Information it gathers from you through the Site.  nestCARE may only release Personal Information to third parties:  (1) to comply with legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights.  In addition, nestCARE may disclose Personal Information as described below.  nestCARE may share Non-Personal Information that it has about you, including about your browsing activity on the Site, with third-party advertising service providers who may use this information, on nestCARE’s behalf, to help nestCARE deliver advertising on the Site as well as on other sites on the internet.

In the event of a corporate change in control resulting from, for example, a sale to, or merger with, another entity, or in the event of a sale of assets or a bankruptcy, nestCARE reserves the right to transfer your Personal Information to the new party in control or the party acquiring assets.  In the event of such a change, your Personal Information will continue to be treated in accordance with this Privacy Policy unless any changes to the Privacy Policy are made in accordance with the section below that discusses “Changes to This Privacy Policy.”

Disclosures to nestCARE Contractors

nestCARE contractors sometimes have limited access to your Personal Information and Non-Personal Information in the course of providing products or services to nestCARE.  These contractors include vendors and suppliers that provide nestCARE with technology, services, data analysis, research, advertising and marketing assistance and/or content in connection with nestCARE’s operation and maintenance of the nestCARE websites.  nestCARE contractually requires that its contractors:  (1) protect the privacy of your Personal Information and Non-Personal Information consistent with this Privacy Policy and (2) not use or disclose your Personal Information or Non-Personal Information for any purpose other than providing the limited service or function for nestCARE.

Disclosures to Third Party Websites

Certain content, services and advertisements offered to you through the Site are served on, or contain links to, websites hosted and operated by a company other than nestCARE (“Third Party Site”).  nestCARE does not disclose your Personal Information to these Third Party Sites without your consent, but you should be aware that any information you disclose to the other websites once you access these other websites is not subject to this Privacy Policy.  nestCARE does not endorse and is not responsible for the privacy practices of any Third Party Site.  You should review the privacy policy posted on the other website to understand how a Third Party Site collects and uses your Personal Information.

Do Not Track Browser Settings

nestCARE supports the “Do Not Track” browser setting.  Do Not Track (or DNT) is a preference you can set in your browser to let the websites you visit know that you do not want them collecting certain information about you.  nestCARE does not disable your browser’s Do Not Track settings should you choose to enable this browser preference.

Cookies

nestCARE may use cookies or similar files or scripts throughout its website to enhance your convenience in using the Site, to improve search functionality or to hold information that you would otherwise need to re‑key.  Cookies are text files collected by a user’s web browser.  If you do not wish to accept cookies from the Site, you may configure your web browser so that it does not accept cookies; however, you may lose certain functions available on the Site.

Changes to Privacy Policy

nestCARE reserves the right to change its privacy policy at any time without prior notice.  Any changes to the privacy policy will be posted on this page and will be effective immediately upon posting.

Governing Law and Jurisdiction

This Policy, and nestCARE’s collection and use of customer information, shall be governed and interpreted in accordance with the laws of the United States and the State of Wisconsin.  Any disputes arising out of this Policy shall be adjudicated in a court of competent jurisdiction in the Eastern District of Wisconsin.

Governing Language

Any translation of this Policy is done for local requirements and in the event of a dispute between the English and any non-English versions, the English version of this Policy shall govern.

Security

nestCARE is committed to preventing others from unauthorized access to the Personal Information you provide to nestCARE, and nestCARE maintains commercially reasonable procedures and technology designed for this purpose.  The Site has reasonable technical and organizational security measures in place to protect the loss, misuse or alteration of information under nestCARE’s control.  However, nestCARE cannot guarantee that unauthorized third parties will never be able to defeat those security measures.  Although nestCARE cannot guarantee that its systems are 100% secure 100% of the time, nestCARE periodically updates and tests its technology in order to improve the protection of customer information.

nestCARE suggests that you install anti-virus software on your computer and routinely check for viruses, keyloggers, spyware and other programs that may become installed on your computer without your permission.  If you believe that you have received a virus from nestCARE, please contact nestCARE as soon as possible so that remedial measures can be taken to remove the virus.

Choice/Opt Out and Contact Information

You may request copies of or have nestCARE make changes or corrections to Personal Information in nestCARE’s possession by contacting nestCARE at info@mynest.care.

You may opt out of receiving further communications from nestCARE through any of the following methods:

  • Send an e‑mail to info@mynest.care
  • Send a request by mail to: nestCARE Inc., 3815 N. Brookfield Rd, Suite 104-259, Brookfield, WI 53045
  • Call: 1-877-7-MY-NEST (1-877-7-69-6378)